Improving lead quality with more job questions

In the Service team here at hipages.com.au we often hear from our customers about what additional information they would like to see on the leads that we send through. Businesses get to choose which leads they take, so providing the right information is key to make sure that we are connecting the right trades with the right consumers.

Given a blank page to describe what you need doing can be a bit daunting and we know that home owners don’t always know what information is important to provide. To help with this we have started to add more questions on the form that home owners complete when requesting a trades person.

Job-Questions_v2

We now have detailed questions on over 75% of our categories  and will continue to build on these, with feedback from our trades people who are of course, the experts in knowing what information they need to see.

Here are some of the categories that we have updated most recently. If some of these are categories you work in I would love your feedback on what we should add/change.

Have a click on the questions as some of them are dependant on your answers and some more may open up…

Appliance Repairs

Bricklaying

Cabinet Making

Floor Sanding

Flyscreens

Gates

Lawn Mowing

Pest Control

Pool Fencing

Roof Repairs

Security Screens and Doors

Windows

and here is a list of  all service categories that have had questions added to the Get Quotes form in earlier in 2014:

Air Conditioning

Architect

Building

Carpenters

Carpet & Upholstery Cleaning

Cleaning Services – Domestic

Concreting

Decking

Doors

Drafting

Electricians

Fencing

Glass & Glazing

Guttering

Gutter Cleaning

Gutter Protection

Handyman

Insulation

Kitchen

Landscaping

Painting

Paving

Pergolas

Plastering & Gyprock®

Plumbers

Removalist

Rendering

Retaining Wall

Roofing

Tilers

Window Repairs

 Please send through your suggestions or feedback to [email protected] at any time.