Improving lead quality with more job questions
In the Service team here at hipages.com.au we often hear from our customers about what additional information they would like to see on the leads that we send through. Businesses get to choose which leads they take, so providing the right information is key to make sure that we are connecting the right trades with the right consumers.
Given a blank page to describe what you need doing can be a bit daunting and we know that home owners don’t always know what information is important to provide. To help with this we have started to add more questions on the form that home owners complete when requesting a trades person.
We now have detailed questions on over 75% of our categories and will continue to build on these, with feedback from our trades people who are of course, the experts in knowing what information they need to see.
Here are some of the categories that we have updated most recently. If some of these are categories you work in I would love your feedback on what we should add/change.
Have a click on the questions as some of them are dependant on your answers and some more may open up…
and here is a list of all service categories that have had questions added to the Get Quotes form in earlier in 2014:
Please send through your suggestions or feedback to firstname.lastname@example.org at any time.